Adventurous program instructor opportunities with Parks & Recreation
The City of Kissimmee Parks & Recreation Department has put out the call to qualified individuals or businesses to conduct aquatic, athletic, recreational, and enrichment programs for all ages from Oct. 1, 2024, to Sept. 30, 2025.
Program instructors are tasked with conducting various programs such as fine arts, crafts, language, fitness, financial literacy, homeschooling support, senior programs, and more.
Qualified applicants should possess relevant experience, certifications, and a commitment to community engagement, the city said.
Interested individuals or businesses are invited to submit proposals to Medri Cueto, Recreation Programs & Special Projects Coordinator, by 5:00 p.m. on Friday, May 31 at medri.cueto@kissimmee.gov. Proposals should include detailed program descriptions, pricing information, age groups, a syllabus, instructor qualifications, references, and a proposed schedule of classes.
As independent contractors, instructors can create schedules and design programs tailored to their expertise, fostering creativity and innovation.
“This opportunity allows individuals to contribute meaningfully to the Kissimmee community by promoting health, learning, and social interaction,” Parks & Recreation Director Steve Lackey said. “We encourage qualified individuals to seize this unique opportunity to positively impact the lives of individuals and families in our community.”
The contract will be awarded by the end of July 2024. To learn more, visit Kissimmee.gov/ParksAndRecreation.
KUA earns high customer satisfaction scores from annual survey
Kissimmee Utility Authority continues earning high marks for overall customer satisfaction in 2024, according to the results of a third-party survey. KUA’s annual Customer Satisfaction Survey, which examined eight organizational characteristics, was conducted in March by research firm GreatBlue Research, Inc., via phone and online.
Per KUA, in 2024 significantly more customers provided positive ratings for all organizational characteristics compared to 2023, and 91.5 % of residential customers reported being satisfied with KUA overall (over 86.8 % in 2023). When compared to GreatBlue’s database of national public power customers, KUA’s ratings for all eight organizational characteristics were higher than ratings given by public power customers nationwide and in Florida.
The highest marks, according to the survey, were for maintaining modern and reliable infrastructure (89.4%), responding promptly to customer questions and complaints (88.9%), communicating with customers (87.5) and Community involvement (86.6%).
“I’m extremely thankful to our customers for the high marks they gave KUA in several different categories,” said Brian Horton, KUA’s President and General Manager. “Having this important feedback from our customers is such an important part of cultivating excellent customer service.”
