Drinking Water Week 2021: There When You Need It

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Toho Water Authority (Toho) kicked off Drinking Water Week by encouraging customers to recognize their tap water is:  “There When You Need It.” For over 40 years, the American Water Works Association (AWWA) and its members have celebrated Drinking Water Week – a unique opportunity for both water professionals and the communities they serve to recognize the vital role water plays in our daily lives. This year's celebration was recognized May 2-8, 2021. To commemorate the week, water utilities, water organizations, government entities, environmental advocates, schools and others throughout North America and beyond encouraged consumers to learn more about the importance of water and water infrastructure.

With so much changing around us currently, it is comforting to know that our tap water is readily available for hygienic and drinking purposes. During the coronavirus pandemic, water professionals across North America and right here in Osceola County continue to report to work to collect, treat and distribute water to ensure the health and safety of our communities.

So, where does the water come from?

Underneath Osceola County lies one of the largest pristine reservoirs of fresh groundwater in the country, the Floridan Aquifer.  Water from this aquifer is of consistently high quality and is used as the source of drinking water for the Toho Water Authority water system.  The aquifer is recharged by rainfall on the Lake Wales Ridge (US-27) in Osceola, Polk and Lake counties that is filtered through hundreds of feet of sand and rock in a natural cleansing process.  Because of its high quality, the water we use needs little or no treatment other than aeration to remove hydrogen sulfide (rotten egg odor) and is chlorinated for disinfection.

Your water is tested daily

Even before the water leaves one of our 13 water plants, it is monitored to ensure it abides by all state and federal drinking water standards. When the water leaves the plants, it is also lab tested daily throughout our service area for quality assurance.

Sometimes lines break

Occasionally, a water main will break causing a drop in pressure. If the pressure drops below a certain level, a precautionary boil water advisory has to be issued. Once service is restored, Toho tests the water supply following regulatory guidelines to confirm that the water is safe to consume. Once the required testing is completed, the advisory is lifted. To receive advisories on your phone for your area, customers can sign up on our Alerts Sign Up page found in the News & Alerts section of www.tohowater.com.

Today, we provide approximately 37 million gallons of drinking water to our customers on a daily basis. For us, it is vitally important to safeguard this continuous supply for generations to come.

Collaboratively, our teams work diligently every day toward:

Toho’s Promise

Our Customers, Our Community, Our Employees

Trust that Toho Cares