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Toho Water Authority

Water preparedness in the event of a hurricane

Toho Water Authority would like to inform its customers that creating an emergency water supply for you and your family is an essential part of emergency preparations. We would also like to share the different types of boil water advisories that may be issued in the event of a hurricane and ways customers can receive notifications.

Household Hurricane Plan:
As part of their hurricane plan households should have enough water to last them at least three days.
   • Potable water: Tap water can be stored in clean containers with lids. This water can be used for drinking, cooking, brushing teeth and washing dishes. Households should have one gallon of potable water per person per day for at least three days.
   • Non-potable water: Your household will also need water for flushing toilets, bathing and any other way you use water that does not involve food preparation or ingestion. Fill up a bathtub (make sure the drain doesn’t leak), large container or clean trash can with tap water.

Three Types Of Boil Water Notices That Could Be Issued:
   • Precautionary Boil Water Advisory: Water service has been restored and Toho Water Authority is testing the water to ensure it is safe to drink. As a precaution customers are advised to boil their water for about five minutes prior to consumption.
   • Mandatory Boil Water Notice: Water testing results reveal that the water is not safe to drink and the water must be boiled for about five minutes prior to consumption.
   • Don’t Drink the Water Notice: Water testing results reveal that the water is not safe to drink and boiling the water won’t make it safe to drink. Use bottled water if instructed.
All advisories will be rescinded (lifted) by Toho Water Authority.

Ways That Customers May Be Notified:
   • Door hangers at customer’s address
   • Local media outlets
   • Our Alerts section found on the homepage of
   • Customers can also sign up to receive phone alerts for boil water advisories issued by Toho Water Authority.

Osceola County residents:
Polk County residents:

Customers should be aware that if water pressure is lost service will not be restored until conditions are safe to do so.