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Sheltering assistance for Puerto Ricans displaced by hurricanes extended

Posted on Monday, March 12, 2018 at 10:53 am

FEMA and the government of Puerto Rico announced that transitional sheltering assistance available to Puerto Ricans who are unable to return to their homes because they are displaced as a result of Hurricanes Irma and Maria would be extended until May 14.

The service, which was initially offered in October of 2017, is one of several short-term housing options offered to meet the demand for post-storm safe housing.

Transitional Sheltering Assistance allows eligible applicants to shelter in a hotel or motel, for a limited period of time, as a bridge to intermediate and longer-term housing. FEMA will continue to pay all costs for rooms and taxes through direct payments to participating hotels and motels.

“The extension of this transitional sheltering assistance is a great benefit to those still seeking safe refuge in Osceola County’s hotels in the wake of Hurricane Maria’s destruction on Puerto Rico,” said Osceola County Commissioner Viviana Janer. “It is so important that we allow these citizens the time to either find permanent housing here, or to return to Puerto Rico as infrastructure is restored. I am thankful that FEMA and the government of Puerto Rico heeded our request for assistance earlier this month in a letter to the governor.”


For eligible applicants currently in the continental United States:

  • Make sure you update FEMA with current information by contacting them.
  • Individuals may stay at any participating hotel.
  • FEMA will not reimburse for travel that has already occurred, or travel to a participating hotel within the Continental United States.
  • Applicants should expect that it may take approximately one week before hotels have the information necessary for you to check in.
  • Applicants are responsible for identifying a participating hotel and checking for availability.


For eligible applicants currently on Puerto Rico:

  • Consistent with the Governor’s request, FEMA will prioritize placements for the people who are currently residing in emergency shelters in order to target those most in need.
  • FEMA will be providing transportation to select locations in the Continental United States, where you will be connected with support services and lodging. FEMA will not provide any additional transportation within the Continental United States and cannot provide reimbursement for travel arrangements you may have already made.
  • Transportation also will be provided for your return back to Puerto Rico.
  • Applicants should expect that it might take several weeks to arrange transportation, given the limited availability of commercial flights.

To be considered for these programs, a disaster survivor must be registered with FEMA for disaster assistance online at, via the FEMA App, or by calling 1-800-621-3362 (voice, 711/VRS-Video Relay Service).

To find a participating hotel, visit