SunRail Fare Enforcement Day will be Thursday, Oct. 24

SunRail announced that Thursday, Oct. 24, will be a fare enforcement day. Extra staff will be positioned at various station platforms throughout the day checking that customers have valid fare, in either paper ticket or SunCard media format. The effort will also focus on customers tapping on and off every time.

SunRail’s goal is to have customers pay the correct amount of fare each time, as well as develop good rider habits of tapping on and off. On Oct. 4, increased hot-list enforcement began, which flagged customers who were not tapping off, or were not paying the proper fare. Those customers were instructed to contact SunRail customer service to resolve issues with their hot-listed accounts. That effort is continuing. The next step is max fare, which is scheduled for November. Under max fare, if customers don't tap off, it will result in the full one-way fare being charged, which is $5 one way.

SunRail advised residents to be careful around trains, railroad crossings, and while at station platforms.