Kissimmee has rolled out its newly-redesigned website (kissimmee.gov), and officials say its been improved to enhance accessibility and communication with the community.
The city touts several improvements designed to streamline access to city services and information:
User-Friendly Navigation: An optimized layout intended to simplify access to City information, services, resources, departments, commission meetings, and events.
Mobile Compatibility: A responsive design that provides functionality across various devices, including smartphones and tablets.
Interactive Features: Improved online tools and interactive maps for accessing city projects, parks, and event locations.
Community Engagement: New public search and communication features include a “Report a Problem” portal and “What’s Around Me?” to report and learn what is happening around the City in your area. The "Report a Proble" portal has been added to alert the city of things like code violations and sign or street light issues that would have been made via a phone call.
"All of our departments have been involved," said city Communications Director Alibeth Suarez. "It's one of the biggest projects we've been a part of since I got here (in the last year). It prioritizes the most accessible information for our residents, and it can be translated into Spanish."
Users can quickly navigate the My Government section for city meetings, news, departments, budget, public records, and more; Services for reporting issues, online payments, and essential city services; Business and Development for permits, economic development, and city projects; and Parks, Recreation, and Events for information on parks locations, activities, events, and funding opportunities. And a Content Search option to find specific information throughout the site.
City Manager Mike Steigerwald commenting on the launch said the new website represents "A significant upgrade."
"(It updates) how the City of Kissimmee delivers information and services to the public," he said. "The improvements are intended to facilitate engagement and more convenient access to city services and resources.”
