We all need water. It is an essential part of life. So it’s quality is of the utmost importance to ensure everyone’s health and wellbeing. Toho Water Authority on a daily basis collects and tests its drinking water throughout its service area. All our samples and tests follow and are approved by the Department of Environmental Protection (DEP). They are tested by our lab and independent labs. The results are submitted to DEP for approval.

Some tests involve you

Part of our water quality program requires us to collect water samples from residential homes. The addresses are selected at random and approved by DEP. So your home may or may not be selected. The purpose is to provide an accurate overview of our water quality. Our certified technicians may leave a collection kit for the resident to collect a sample from inside the home for the technician to pick up at a later date. Our technicians may also collect a water sample from an outside faucet at the residential home. Following DEP requirements, the faucet is flushed for at least two minutes before the sample is taken. This clears out any debris or standing water that may be in the pipe. The samples are then transported to the lab for analysis.

Water quality reports

The results of our tests are published annually on July 1. The reports have been submitted to and approved by DEP. The reports are available on www.tohowaterqualityreports.com. The webpage even includes an interactive map. This allows you to enter your address and the map will provide you with the water quality report for your area. Hard copies of the reports can be mailed to you by calling our customer service center at 407-944-5000 or by sending an email to customerservice@tohowater.com.

How you can help

    •    Our drinking water comes from the aquifer but it’s also important to keep all our water resources pollutant free.

    •    Don’t dispose of medications, chemicals or food down the toilet or drain

    •    Pick up after your pets

    •    If using fertilizers/pesticides follow the manufacturer’s guidelines to avoid any run-off

    •    Get your car cleaned at the carwash

    •    Since storm drains lead to local waterways, don’t put anything down them

    •    Use non-toxic household products when possible

    •    Join a community cleanup

These few tips will help keep our water resources clean for generations to come. We’re all involved. #WaterQualityMonth.